Webcast Details

Handout Materials

Webcast Evaluation Form Tracking Outside Counsel Performance (pdf of ppt) Decision Tree Example Jeffrey W. Carr Bio Mark LoSacco Bio Rob Thomas Bio Deanne Tully Bio

Presented by ACC's Small Law Department, Litigation and Law Department Management Committees and Serengeti Inc. 

At the conclusion of a project, how do you generally capture results achieved and lessons learned?

- In what types of projects to you require a specific end-of-matter assessment? What information do you collect?

- How do you assess the following factors related to outside counsel performance:

• Efficiency (hours, cost, other measures)
• Time pending before resolution
• Predictive accuracy (cost, time, results)
• Results achieved
• Subjective factors such as responsiveness, grasp of business goals, etc.
• Other

- Do you tie compensation to performance?  If so, how?

- Do you compare results achieved by different outside counsel in similar projects?  How do you define similar types of work to ensure fair comparisons?

- Do you track in-house counsel performance on similar work, and compare with the performance of outside counsel?

- What other ways do you use the results information that you collect?  Do you give feedback to outside counsel and their firms, both positive and negative?  How often?  Do you provide assessments of in-house counsel who were managing projects?  How often?

A panel of in-house counsel from small, medium, and large departments will share strategies used in tracking outside counsel performance.

ACC will not seek CLE credits for this webcast

 
Jeffrey Carr, Vice President, General Counsel & Secretary, FMC Technologies, Inc., - medium law representative

Deanne Tully, Vice President & General Counsel, Tier Technologies, Inc. - small law representative

Mark LoSacco, Senior Litigation Counsel, American Express Travel Related Services Company, Inc. - large law representative

Moderator: Rob Thomas, Vice President, Strategic Development Serengeti Law